Technology

Innovation at Agua Caliente Casino Resort Spa

We are an organization of casino gaming, entertainment and hospitality experts. We are also bold technology innovators, always on the lookout out for the next opportunity to elevate the experience for our guests at Agua Caliente Casino Resort Spa. Presented here are some of our latest innovations.

Self-Service Kiosk Development

Self-Service Kiosk Development

Our self-service kiosks allows guests to swipe and touch the screen at interactive displays located on our gaming floors. This unique technology provides our guests with opportunities to play games and earn points: either as new Paradise Rewards Club members where they can win up to $5,000 instantly; or as existing members through promotional content that can be accessed and engaged with by using their Paradise Rewards Club card, including the ability to view and print their win/loss statements.

Virtual Games/Promotions

Virtual Games/Promotions

Move over static game boards, our proprietary player-based interactive games are designed to provide our guests with a truly immersive gaming experience at our casino promotional events.

 

Digital Dining Menus

Digital Dining Menus and Apps

Visually appealing digital displays in our dining outlets showcase regular and seasonal menus to our guests. It gives our team the ability to schedule content and make edits in real time ensuring our guests are presented with the most current and up-to-date information.

Text2Go

Valet SMS App

We’ve made valet parking even easier for our guests with our valet texting service. We’re all accustomed to the welcome convenience of having a valet bring the car around. Our guests now have the added option to text ahead using our easy service and continue with their activities at the casino until they are texted back that their vehicle is ready for pickup.


Fusion RS, an IT services company owned and operated by the Agua Caliente Band of Cahuilla Indians, designed the innovative texting service. Fusion RS’s unique proprietary design for the casinos’ valet texting service advances and redefines the use of hand-held devices and their power to elevate the guest experience.

Cardless Connect

Cardless Connect

By incorporating the advanced technology of Cardless Connect at our casinos, we provide our Paradise Rewards Club members the opportunity to download an App on their smart phone and use it in place of the Paradise Rewards Club card. This enables them with the ability to view their point and Paradise Cash Play balances, redeem Paradise Cash Play, and convert their points into Paradise Point Play—all right from the palm of their hand.